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Guardrails And Safety medium

Two incidents hit your LLM product in the same week. In the first, a user extracted the full system prompt and posted it publicly. In the second, a RAG answer cited a document belonging to a different tenant. With limited on-call capacity, which do you prioritize?

  1. A The system prompt leak, since it exposes the exact guardrail instructions and makes every future jailbreak attempt easier.
  2. B The system prompt leak, since it was posted publicly and is spreading, while the cross-tenant hit reached one user who has not complained.
  3. C The cross-tenant hit: it discloses customer data, while a system prompt should hold no secrets and is assumed extractable.
  4. D Both as P1, but start with the prompt leak, since rewriting the prompt is a quick fix and the retrieval bug needs a longer investigation.

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